About Us

About Us

How it all started with an idea

I am Martyn Coton the person who got an awesome idea and the driving force behind that awesome idea that launched Warwickshire First Aid Training Ltd on the path to being a leading provider of first aid training to businesses in Warwickshire in April 2016.

Using my 15+ years of professional experience from being a freelance first aid trainer with some of the countries top first aid training providers it came to the point it was time for a change.

So decided time was right to start another journey to build a first aid training provider business from the bottom up that would encompassed my high values and would be very much about us from the word go.

It was very important from the outset that I took what I had learned in those freelancing years and used it in the right way and so I began the journey of becoming an accredited first aid training provider.

I only wanted to offer Ofqual regulated qualifications  to my prospective customers and this would be accredited by a leading ‘Awarding Organisation’, and I chose Qualifications Network UK (QNUK)  because they have very high standards and more importantly they continue to build on those high standards which is very important and very much about us too.

One thing that really resonated with me from the outset and I was absolutely determined to overcome was to eliminate the risk that employers and business owners have when finding a reputable first aid training provider. This was effectively eliminated by going down the accredited training provider route and only delivering regulated qualifications because if a customer uses an accredited first aid training provider it covers them under HSE in regard to their first aid training.

about us

Our Awesome Customer Service Team

Everyone of us likes great customer service but sadly we do not always get it do we? So from the very outset it was one of my top goals to achieve and having great customer service is what has helped us to grow at a steady pace since our launch in April 2016.

Taking great pride in ourselves that all your calls during office hours are answered within 10 seconds and if our amazing Customer Service Team are busy helping our customers with their enquires, then we have a call handling service who will take your important messages and will ensure that our customer service team gets your message and they can respond to your message in a prompt timely manner.

Through our customer service team and our customer service approach we have built a fantastic reputation with local businesses in the Warwickshire area. Through this  positive approach to working with them and our exemplary customer service we have had a steady stream of recommendations from people and companies and that has helped us to steadily grow.

Our First Aid Training Team

We are extremely lucky in that all of our first aid trainers who work with us are all highly skilled and competent in what they do and they all have professional teaching qualifications along with many years of first aid training and practical experience.

All of our regulated first aid training courses we deliver are fully inclusive of all learning styles, FUN, and its really engaging for our delegates, so ensuring that we give them an amazing learning experience with us.

After all our delegates are our best reviewers and they love telling other people what an amazing learning experience they have had with us, and more importantly shouting from the rooftops about us too.

Our first aid training team regularly attend CPD events that are organised by our awarding organisation of choice Qualifications Network UK (QNUK)

They also attend courses and events organised by companies in our industry so enabling them to enhance their professional skills and knowledge so making their teachings up to date and current.

Thank you for learning about us today

Thank you for  learning about us today and we would really love to work with you and your business to deliver our high quality first aid training to you and your business, please get in touch with us to learn more about us and how we can help you with your first aid needs and requirements, helping you to maintain your first aid compliance.

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