About Us

About Us

How it all started with an idea

I’m Martyn Coton the person who had an awesome idea and the driving force behind that awesome idea that launched Warwickshire First Aid Training Ltd on the path to be a leading provider of first aid training to businesses in Warwickshire in April 2016.

With over 15 years of professional experience from being a freelance first aid trainer with some of the countries top first aid training providers, I had learned a few things and got frustrated with a lot of things in our industry too. So decided time was right to start another journey to build a first aid training business from the bottom up that encompassed my high values, and would be very much about us from the word go.

From those 15 years of experience it was very important from the outset that I took what I had learned in those years and used it in the right way and so we began the journey of becoming an accredited first aid training provider began. It was decided that we would only offer Ofqual regulated qualifications to our prospective customers and this would be accredited by a leading ‘Awarding Organisation’, we chose Qualifications Network UK (QNUK) who has very high standards and more importantly continued to build on those high standards.

One thing that really resonated with me from the outset and I was determined to overcome was to eliminate the risk employers and business owners have when finding a reputable first aid training provider by going down the accredited training provider route and only delivering regulated qualifications.

about us

Our Awesome Customer Service Team

Everyone likes great customer service but sadly we do not always get it, so from the outset it was 1 of our top goals to achieve and having great customer service is what has helped us to grow at a steady pace since our launch in April 2016.

We pride ourselves that all calls during office hours are answered within 10 seconds and if our amazing Customer Service Team are busy helping our customers with their enquires we have a call handling service who will take your important message and will ensure that our customer service team gets your message and responds to your message promptly manner too.

Through our customer service team and our customer service approach we have built a fantastic reputation with local businesses in the Warwickshire area that we have worked with. With the positive approach to working with them and our exemplary customer service we have had a steady stream of recommendations from people and companies and we have steadily grown.

Our First Aid Training Team

We are extremely lucky that all of our first aid trainers who work with us are all highly skilled and competent in what they do, they all have professional teaching qualifications with many years of first aid training  and practical experience to ensure that our first aid training we deliver is fully inclusive of all learning styles, its FUN, and its really engaging for our delegates, so ensuring to give them an amazing learning experience with us.

After all, our customers are our best reviewers and they love telling other people what an amazing learning experience they have had with us.

Our first aid training team attend regular CPD events that are organised by our awarding organisation of choice Qualifications Network UK (QNUK) as well as courses and events organised by companies in our industry and this enables them to enhance their skills and knowledge and are more than willing to share new thinking with our delegates.

Thank you for learning about us today

Thank you for  learning about us today and we would really love to work with you and your business to deliver our high quality first aid training to you and your business, please get in touch with us to learn more about us and how we can help you with your first aid needs and requirements, first aid training and helping you maintain your first aid compliance.

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