Equality & Diversity Policy

Equality and Diversity Policy

Warwickshire First Aid Training is a forward-thinking training organisation that provides mandatory training to a variety of organisations. We provide a wide range of first aid, health and safety, food safety, education, and training courses, as well as qualification assessments through the Qualifications Network.

Warwickshire First Aid Training is dedicated to providing high-quality training and qualifications, as well as ensuring that equality of opportunity is at the heart of everything we do.

This policy demonstrates our commitment to equality and diversity in all aspects of our work.

All appeals and complaints must be addressed directly to Warwickshire First Aid Training.

Our equality and diversity policy statement is provided below.

Policy Statement

Warwickshire First Aid Training recognises its responsibility to eliminate unlawful discrimination, challenge anti-discriminatory practices, and promote equality of opportunity and diversity in all aspects of its operations, including employment and training and consultancy.

Warwickshire First Aid Training is dedicated to promoting equal opportunity and taking proactive steps to combat unlawful discrimination in the delivery of its services.

Warwickshire First Aid Training will make equality of opportunity a priority in all aspects of our work, including policy development, business management, service delivery (training, consultancy, and assessment), compliance with current UK regulations, and employment practices.

Warwickshire First Aid Training will provide a working environment that is free from any form of harassment, intimidation, victimisation, or discrimination on the grounds of; nationality, race, colour, gender, sexual orientation, identity, ethnic or national origin, disability, marital status, gender reassignment, pregnancy, status or home responsibility, HIV or AIDS status, age, work status (part-time or fixed-term), religious or political belief, and socio-economic background. All individuals will be treated with dignity and respect and valued for who they are and for their contributions.

All Warwickshire First Aid Training directors and staff are responsible for ensuring that the Equality and Diversity Policy is put into practice and that they have due regard to the need to:

  1. challenge all forms of discrimination.
  2. eliminate unlawful discrimination.
  3. promote equality of opportunity.

Warwickshire First Aid Training will review its Equality and Diversity Policy annually. The following opportunities are taken to invite feedback from staff, clients, and students:

  • Recruitment and Selection
  • Initial Assessment
  • Induction
  • Assessment and Planning
  • Learner Reviews
  • Internal Verification
  • External Verification
  • Examinations
  • Exit Interviews

This feedback will be included in the annual review of our policies.

Scope of Policy

Warwickshire First Aid Training will adhere to all relevant Statutory Legislation and the Code of Practice as per Appendix .1

In accordance with its commitment to equal opportunities, Warwickshire First Aid Training will ensure that positive steps are taken to identify and combat all forms of discrimination so that no potential or existing members of staff, clients, or students are discriminated against from any of the four main types of discrimination: direct discrimination, Indirect discrimination, Harassment, and Victimisation.

Direct discrimination is treating one person less favourably than others because of, for example, their race, gender, sexuality, or disability (a fuller list has been provided above).

Indirect discrimination is creating a condition, term of employment, or requirement of service delivery that cannot be justified and which, in practice, prevents people from certain groups from receiving a service.

Warwickshire First Aid Training will not tolerate any form of harassment when offensive or intimidating behaviour, or encouraging or allowing other people to do so, aims to humiliate, undermine, or injure its target, causing any physical or mental harm.

Warwickshire First Aid Training will not tolerate any form of Victimisation, which means treating somebody less favourably than others because they tried to make a discrimination complaint. Warwickshire First Aid Training will ensure that we comply with the Public Interest Disclosure Act 1998, to ensure that all relevant protection is afforded to all relevant parties. This legislation is “An Act to protect individuals who make certain disclosures of information in the public interest; to allow such individuals to bring an action in respect of victimisation and for connected purposes.”

Warwickshire First Aid Training recognises that the implementation of the Equal Opportunity Policy is vital to its development and continuing success, and the Directors will take full and frank responsibility for ensuring the effective implementation of the policy and code of practice.

We will ensure that all individuals and organisations which provide services for or on behalf of Warwickshire First Aid Training, are aware of and fully comply with our commitment to equality of opportunity.

Warwickshire First Aid Training will investigate any alleged breach of this policy by Directors, staff, clients, or students. If the allegation is upheld, action will be taken, which could result in disciplinary proceedings against the Directors, staff, clients, or students, as detailed in our Maladministration and Malpractice Policy.

Aims of the Policy

  • To comply with the general and specific duties of all UK Equal Opportunities Legislation.
  • To fulfil our statutory obligation to raise awareness of the policy to all staff, clients, and students.
  • To ensure that all potential, new and existing staff, clients, and students are informed of the policy and its implication. All students will be issued with a copy of the policy on registration, and all job applicants will receive the policy when applying to work with us.
  • To ensure that all students have access to a fair and well-managed examination and assessment process, in accordance with both Warwickshire First Aid Training and Qualifications Network guidelines for Maladministration and Malpractice.

Publishing Arrangements

Warwickshire First Aid Training will ensure the policy statement is displayed and distributed throughout our business, in a variety of media, including but not limited to, paper copies issued at registration, The policy will be published online on the company’s website (and will be available on our Facebook page).

Organisation, Consultation, and Participation

As employers, Warwickshire First Aid Training Directors have the ultimate responsibility for ensuring compliance with Equal Opportunity Legislation.

The Directors shall carry out an annual review of the policies that are in use, ensuring the policies are up-to-date and reflect current good practices and legislation. We will consult as widely as possible with all stakeholders, i.e., staff, training centres, students, and any other relevant parties.

Equal Opportunities: Functional Responsibilities

The Directors are responsible for:

  • personnel-related policies and strategies.
  • developing and delivering a programme of (or arranging delivery of) staff development in all aspects of diversity and equality of opportunity matters.
  • advising and supporting staff to identify and disseminate good equal opportunity practices, particularly in relation to equal treatment in all aspects of the staff, client and student experience.
  • ensuring that all HR policies and procedures meet legal and ethical standards in relation to equal opportunity.
  • advising staff on procedures in relation to the Warwickshire First Aid Training Equal Opportunities Policy.

 Making an Equal Opportunities Complaint

 An employee or service user who feels they have not been fairly treated within the scope of this policy should raise the matter through Warwickshire First Aid Training’s Grievance and Disciplinary Procedure.

Dealing with discrimination and harassment as a Training Provider

As a Training Provider, Warwickshire First Aid Training complies with anti-discrimination and human rights legislation and promotes the well-being of candidates.

Warwickshire First Aid Training actively seeks to eliminate all forms of discrimination and harassment, whether towards candidates or staff.  We will use the following model for challenging discrimination:

  • Recognising individualism and value difference.
  • Breaking down stereotypes.
  • Challenging discrimination.
  • Role modelling appropriate behaviour.

In general, this is dealt with through our own disciplinary policy, but in all circumstances, the safety, well-being, and support needs of the victim are our first priority.

Warwickshire First Aid Training will comply with its legal responsibility to make a written record of any racist incident which takes place on our premises or any satellite office.

Certain racist incidents may also be criminal offences in England and Wales under the Crime & Disorder Act 1998. These include:

i) Racially aggravated assaults, including common assault, actual bodily harm, grievous bodily harm, and wounding.

ii) Racially aggravated criminal damage, including racist graffiti, damage to property, and arson (lighting fires).

iii) Racially aggravated public order/harassment, including engaging in behaviour that causes (or is likely to cause) harassment, distress, or fear of violence.

The police, not Warwickshire First Aid Training, are responsible for investigating and dealing with any racist incidents where criminal offences may have been committed. All racist incidents of this kind will be reported to the police as soon as possible.

Warwickshire First Aid Training will also report the incident to the police if asked to do so by the victim or their parent.

In addition to the general principles for dealing with discrimination or harassment, Warwickshire First Aid Training will adhere to the specific rules which exist for dealing with sexual harassment and discrimination.

If the perpetrator is an employee of Warwickshire First Aid Training or other professionals in a position of authority, then this will normally be either a criminal matter (in which case it should be referred to the police) or a disciplinary offence under Warwickshire First Aid Training’s Disciplinary Procedure.


The relevant Acts of Parliament relating to equal opportunities policy are:

  • Rehabilitation of Offenders Act 1974.
  • The Public Order Act 1986.
  • Employment Act 1989.
  • Human Rights Act 1998.
  • The Public Interest Disclosure Act 1998.
  • Protection from Harassment Act 1997.
  • Part-Time Worker Regulations 2000.
  • The Race Relations (Amendment) Act 2000.
  • The Gender Recognition Act 2004.
  • Racial and Religious Hatred Act 2006.
  • Equality Act 2010

In addition, Warwickshire First Aid Training will comply with the following codes of practice relating to equal opportunities; including guidance available from:

  • Equality and Human Rights Commission
  • Disability Rights Commission.
  • ACAS: Advisory Conciliation and Arbitration Service.
  • Equality Act Codes of Practice

The Equality Act Codes of Practice can be found at:  www.equalityhumanrights.com

The full details of the Equality Act 2010 can be found at:  www.legislation.gov.uk

This policy was approved by: Martyn Coton on 8th November 2023

Review Due:  8th November 2024

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