Timing couldn’t have been better

Timing couldn’t have been better

At the beginning of September last year, an administration company in Warwickshire asked us to deliver first aid training to their employees.

They would need it delivered to a location other than their offices because they do not have enough space there.

It is common for businesses to request that their first aid training be delivered off-site.

The venue was arranged and booked

The timing couldn’t have been better: we had another course scheduled for the following week at the exact location for another company, allowing us to check out both training rooms at the same time.

Training rooms checked out, and both training rooms had plenty of natural light, excellent ventilation, and plenty of space, so they were ready to deliver their Emergency First Aid at Work course to their work colleagues.

Day of the course

The day had come, and our trainer had arrived early to set up the classroom for our learners.

Each trainer sets it up differently, so we frequently photograph the room, and it is always interesting to see how they do it.

It wasn’t long before our six students arrived and took their seats to register and learn about the day’s activities and learning outcomes.

First aid training commences

Our first aid training courses are extremely popular with our partners and learners because we cover all learning styles, use high-quality training equipment, and our trainers are healthcare professionals and experts in their fields who enjoy sharing their knowledge with the group.

Each learner receives their own sanitised training manikin, used only on their training day with us.

To ensure our learners have the best possible learning experience, we invest heavily in our training kit.

Learners have a break and we gain a learner

When our learners return from their break, the trainer notices a sudden growth in the cohort, indicating the addition of a new learner.

Even the trainer was surprised because this had never happened before.

The extra learner told the trainer, “I am on a first aid course four rooms down, and all I hear is laughter in your room.

You have given your learners coloured pens to write on the whiteboards, and we’re receiving PowerPoint presentations.

Even though we are both taking the same course, your learners are learning differently from me.

She left so that our learners could continue learning.

Our trainer got intrigued so went to have a look.

Our trainer gave the group a fun activity to keep them focused for five minutes while she looked into it further.

She also learned that a competitor offered the same course, but their students were not enjoying it as much as ours.

Our trainer got visitors

As lunchtime approached and our students left to get food, our trainer hoped to get some quiet time to complete paperwork, only to find it was not to be.

Meanwhile, the additional learner had contacted her manager, expressing dissatisfaction with the course’s lack of engagement and with her trainer’s subject-matter expertise.

She had just observed another company delivering the same course; it was engaging and inclusive, and it used top-notch training equipment.

The bosses arrived quickly and observed both courses.

They then stated that they had paid the other training company and asked us to deliver their first-aid training requirements as soon as possible.

Our trainer had a beaming smile

We did indeed get three firm bookings from them, and we were to deliver two Emergency First Aid at Work courses that Friday, as well as First Aid at Work the following week for distribution staff.

Why was our trainer beaming?

She was beaming because she had unintentionally sold three first aid courses, and the timing couldn’t have been better—her bonus would be in her bank account just in time for her to move into her first home.

Conclusion

All of our first aid training is OFQUAL-regulated and accredited by Qualifications Network UK.

Only a little thought from an experienced trainer can make first aid training enjoyable.

We found that students who enjoy learning and updating their first-aid skills retain approximately 85% of the information and skills.

At Warwickshire First Aid Training, we have handpicked some very talented first aid trainers based on their skills and how they align with our values.