Direct Claim Status doesn’t come easy.

You are here: / / / Direct Claim Status doesn’t come easy.

Direct Claim Status Doesn’t Come Easy.

So, what is Direct Claims Status?

The awarding organisation grants direct claim status to centres that consistently demonstrate their compliance with the requirements of being an approved centre with Qualifications Network UK.

Qualifications Network UK, our awarding body of choice, granted us a nine-month extension to our direct claims status following a recent evaluation.
Our quality assurance procedures are purpose-built and of the highest quality, which allows us to rank in the top 10% of first aid training compliance providers.
Every nine months or less, we undergo another reassessment.

To accomplish this, we have an external IQA (Internal Quality Assurer) who conducts unannounced visits and produces a teaching and learning review of our trainers for us and our awarding organisation.

They may also conduct ‘Dip Samples’ of our course paperwork at random to ensure that everything is correct and we have claimed the course certificates correctly.

Why do we use an external IQA and not an internal one?

This is something we wanted from the beginning. They are independent and unaffected by us, so their assessment of us is correct.

You can conduct an internal assessment, as many centres do, but we prefer to have an independent third party evaluate us.

This is an essential part of staying legal and centre-compliant for us.

For almost six years, we have worked with the same external IQA.

He helps us maintain our direct claim status by reviewing our paperwork on a regular basis and keeping an eye on our trainers as they teach to make sure we are meeting and surpassing all of our legal and centre requirements.

How does this affect our customers?

This means that when you choose us as your first-aid training provider, you can be certain that our trainers have undergone a regular IQA assessment process to ensure their competence as a trainer.

It also means that we will receive your certification sooner than other Qualification Network UK training centres, which have not yet achieved this status.

Each member of our first aid training and assessment teams is hand-picked from a pool of qualified individuals with extensive field experience in the field.

Conclusion

Direct claim status is not granted lightly, and many centres do not have it because they have not earned the trust of the awarding organisation.

But, from the start, we wanted Warwickshire First Aid Training to be a premier first aid training provider in Warwickshire and surrounding counties.

This required us to get all of our ducks in a row and demonstrate to our awarding organisation that we were capable of meeting all of the criteria for direct claim status and also maintaining it.